5 Days Return Policy
All the items on WEVRS™ are covered under our easy return policy except the promotional items put under Sales. No refund will be issued for Sale items. For other items, customer are eligible for 5 days window to place a return and refund or exchange request. In case, if the item is out of stock, then a refund will be initiated from our end.
Kindly note that a flat Rs.49 will be charged for return/exchange request along with 5% restocking fee.
To be eligible for a replacement, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Our team may contact you to verify if the request raised is genuine.
To start a replacement, you can raise a request on the website itself from your purchase section. Item is eligible for replacement only if the request is raised within 5 days from the date of delivery.
If your return/replacement is accepted, our team will arrange a reverse pickup for the item from our end.
You can always contact us for any return question at care@wevrs.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Hassle Free Exchange
The fastest way to ensure you get what you want is to replace/exchange the item in case a wrong item is delivered to you. Keep a unboxing video for safer side which will work as a proof while raising the replacement request. In case, you are facing size issue, you can place replacement order under our No Question Ask policy.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. COD charges will not include for refunds.
If more than 15 business days have passed since we’ve approved your return, please contact us at care@wevrs.com.
